| Posted on: | Category: After Sales Service
Recently I purchased a Toyota Hilux "bakkie" ...
Category: After Sales Service
| Posted on: | Category: After Sales Service
A few years ago a friend recommended that I buy the best car in the world!
Yes. A Subaru.
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- Don't make your prospect jump through too many sales hoops
- Customer lock-in shouldn't be a jail sentence
- Don't lose momentum
- Don't hide
- Don't fiddle, be decisive
- Don't underestimate "perseverance"
- Don't let 100% hold you back
- Don't let an unhappy customer walk out of your store
- Don't start an online sales channel if your back-office isn't ready
- Don't ignore your gut (if it feels dodgy, stop)
- Don't ship if you're not ready to ship
- Don't be fancy (if you're not rich)
- Don't kill joy
- Don't be horrible
- Don't be a CC'er, be THE DO'er
- Do better email
- Don't be "out of mind" when you're "out of sight"
- Don't undermine your brand with cheap tchotchkes
- Don't leave your idea at the bar
- 8 Things I learnt when we started our own business.
- Don't let the accountants run your business!
- Don’t start a telesales call with: “hello? [pause] how are you?”.
- Have a good looking website.
- Look after the little guy.
- Make it easy for people to buy from you.