Earlier today I signed up to a salesguru "Mind blowing live event" sales course. I thought it would ...

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No this isn't about cutting staff during a pandemic (or other crises).

It's about ...

Outside my WFH window a masked weaver has been building nests.

And he's become pretty good at nest building.

After building ...

The products we love today, aren't what they were yesterday.

The first portable MP3 player I purchased for my daughter in 1998 was ...

I'm not Imelda Marcos but ...

I hate going to a shop (and especially loathe going into a mall). So I tend to buy most stuff online.

So I found a really good deal ...

There's always the "no worries, absolutely, anytime, sorted, definitely tomorrow, I'll call you back" (yes, usually a man) salesperson.

And ...

Earth Probiotic, the business I founded with my ...

There are definitely horrible people in this world. I would include those really stupid "wearing a mask ...

When we first started selling online (before Payfast made this all easy) we needed to accept online payments. In order to do this we needed ...

We are all stuck in email hell. And most of that hell is of our own and our colleagues doing.

Email is great. But when abused is worse than computer generated phone calls from insurance companies. So ...

Yesterday I got into trouble.

It started when Fred, a guy I know, indicated that he could source some equipment for our business. Fred was also transparent about ...

There's always some genius in marketing who has a line extension idea.

And often it is a good idea.

And then the accountants or procurment get involved and ask: "where can we source these really ...

My brother, Joe ...

Ok. I’m not a guru, and don’t claim to be one. But I started a business 10 years ago with my wife (boss) which is still surviving. During ...

I've worked with some great Finance Directors. People who assisted in turning a business around and helped keep it running properly. ...

There's nothing worse than trying to guess why someone has interrupted your day. And who doesn't have the courtesy to introduce themself.

This ...

Your website is the gateway to your business. Don't make it look like you're a shitty business who doesn't give a fuck.

I’m a totally ...

It's the little guys that are flexible enough to get you out of the shit! Treat them well and they'll always be there for you.

Yes ...

It would be really unusual if you were in an essential business with no competitors. If you are not the only player in your category, make ...

This is the Coca-Cola lesson: be in an arms length of desire. Some service providers make it really difficult to use them. And then there ...

Other than lessons around social distancing, washing one's hands and wearing masks in public, the coronavirus pandemic has underlined the ...