| Posted on: | Category: After Sales Service | Zodiac Pool Cleaners cost of ownership loyalty product design right to repair Toyota
Recently I purchased a Toyota Hilux "bakkie" ...
loyalty
| Posted on: | Category: Business Lessons | customer service loyalty
I'm not Imelda Marcos but ...
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- Brand what you are
- Stick to what you know (or say "no")
- Remind people that you exist
- Always take notes
- Support your clients' & suppliers' businesses
- Be helpful!
- Strive to diversify your supply chain
- Don't lose sight of the good things you do
- Never begrudge your salesperson earning more than you!
- Never make your customer chase you (or, don't leave your customer in the dark)