Lessons from the front line of small business.
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After Sales Service
"The Power Of Now" (from Axios)
Always check your AI generated content
Remove your shit!
Don't use "very busy" as a reason for shitty service
You won't save your job by keeping your expertise to yourself
How (not) to sell your business
When you're small, partner with big
Brand what you are
Stick to what you know (or say "no")