There's nothing worse than trying to guess why someone has interrupted your day. And who doesn't have the courtesy to introduce themself.

This ...

Your website is the gateway to your business. Don't make it look like you're a shitty business who doesn't give a fuck.

I’m a totally ...

It's the little guys that are flexible enough to get you out of the shit! Treat them well and they'll always be there for you.

Yes ...

There are definitely some suppliers who don't want to do business with you. Hopefully they're honest and can simply state that they can't ...

It would be really unusual if you were in an essential business with no competitors. If you are not the only player in your category, make ...

You'll be really really surprised by how often your supplier makes it difficult for you to pay them. This is a detail thing. But, because ...

This is the Coca-Cola lesson: be in an arms length of desire. Some service providers make it really difficult to use them. And then there ...

Other than lessons around social distancing, washing one's hands and wearing masks in public, the coronavirus pandemic has underlined the ...

When I worked in advertising, we were always really pissed when we had to turn work around really quickly but the approval seemed to take ...