By: Gavin Heron | Posted on: 12-31-2020 | Category: After Sales Service | Zodiac Pool Cleaners cost of ownership loyalty product design right to repair ToyotaCustomer lock-in shouldn't be a jail sentence Recently I purchased a Toyota Hilux "bakkie" ...Read More
By: Gavin Heron | Posted on: 09-24-2020 | Category: Business Lessons | product designDon't let 100% hold you back The products we love today, aren't what they were yesterday. The first portable MP3 player I purchased for my daughter in 1998 was ...Read More